PayPal has a reputation for being a secure and convenient way to send and receive money and it is one of the most popular online payment systems. To protect your money and data, PayPal has security features in place, such as purchase protection and encryption. However, no payment mechanism is impervious to fraud.
Although no platform is fault-proof, PayPal received an “A” rating for its security procedures in an evaluation by cybersecurity risk management company UpGuard. Customers can set up an optional security key, a form of two-factor authentication, in addition to a conventional password.
A PayPal email will be sent to you each time you make a purchase or sell to confirm it. That can assist in identifying whether your account has been fraudulently utilized. Your transactions are protected by end-to-end encryption through the use of only secure connections to PayPal’s internet servers. PayPal monitors transactions around the clock and will let you know if it discovers any unusual login activity or purchases made with your account.
If you used PayPal to purchase an item and it wasn’t what you expected—for example, it was broken or used rather than new—you might be able to seek a refund from PayPal, including shipping fees. To be eligible, you must file the challenge within 180 days following the payment.
How to Get a Refund
If a product you bought is covered by PayPal’s purchase protection program, you might be eligible for a refund if it doesn’t live up to your expectations because it was damaged when it arrived or was delivered in less of the quantity you purchased. If you report an unauthorized transaction to PayPal within 180 days after the payment date, you may also be eligible for reimbursement.
How Does the Dispute Work
You can attempt to recover your funds by canceling “pending” purchases, using PayPal’s Purchase Protection service, or by filing chargeback requests with your credit card, depending on the scam. Many con artists want access to your whole PayPal account as well as any linked bank accounts or credit cards rather than just stealing a single payment from you. You could report the incident to PayPal if a con artist obtained your password or gained access to your account.
Reports are filed from your PayPal account, so you have to log into your account and go to the Resolution Center. After that click on “Report a Problem”, locate the fraudulent transaction and click “Continue”. Do not forget to click on “I Want To Report Unauthorized Activity” and follow the instructions to dispute the transaction.
Once a buyer starts the dispute procedure, PayPal suspends payment for that transaction until the issue is resolved. The dispute may become a Claim if the Buyer and Seller are unable to agree. After that, they will look into it and decide. Find more details here.
Online payments or money transfers using PayPal are often secure. However, it’s still crucial to take precautions to safeguard your data and connected financial accounts. That can assist in preventing identity theft whether you’re using a PC or a mobile device.