Subscribing to MyHeritage is a great way to explore your family tree, uncover historical records, and discover your roots. But what happens if your credit card expires or you’d like to switch to another payment method? Don’t worry! Changing your payment method on MyHeritage is simple and stress-free.
TLDR: How to Change Your Payment Method on MyHeritage
All Heading
If you need to update your payment method on MyHeritage, go to your account settings and click “Site Subscriptions.” From there, manage billing and change your credit card or switch to PayPal. Remember: only active subscribers can modify their billing info. Always double-check to make sure your changes are saved!
Why You Might Need to Change Your Payment Info
Let’s be real. Life happens. Credit cards expire. Banks issue new cards. Maybe you want to switch from card payment to PayPal. Or perhaps you want to avoid an unexpected renewal. Whatever the reason, updating your payment option ensures your subscription continues smoothly.
Here are some common reasons people update their payment info:
- You got a new credit card.
- Your old card expired.
- You prefer using PayPal.
- You want to update to a business payment method.
Good news! MyHeritage makes the whole process quick and easy.
Step-by-Step: How to Change Your Payment Method
Here’s what you need to do. You don’t need to be a tech wizard. Just follow these simple steps:
- Log in to your MyHeritage account.
- Click on your name or profile photo in the top-right corner of the screen.
- From the dropdown menu, select “Site Settings.”
- On the left-hand menu, choose “Site Subscriptions.”
- Find your current subscription, then click “View Billing Info.”
- Click the “Edit Payment Method” button.
-
Now, choose your new payment option:
- Credit/Debit card
- PayPal
- Enter your new payment details and hit Save Changes!
What if You Don’t See the Option?
If you can’t see the “Edit Payment Method” button, there are a few things that could be going on:
- You don’t have an active subscription.
- Your last payment failed, and the system is locked.
- You’re logged into the wrong account (it happens!).
Double-check your subscription status. If you’re not currently billed, you may not be able to update payment info until you renew.
Still stuck? No worries—just reach out to MyHeritage support. They’re friendly and usually pretty fast.
Important Notes to Remember
Here are a few extra tips to keep in mind so everything goes smoothly:
- Your payment info is only relevant if you have a paid plan.
- Updating your payment does not cancel your subscription.
- Want to stop automatic renewals? You’ll need to cancel manually.
- MyHeritage usually charges annually, so timing matters.
If you’re planning to change cards near your renewal date, try to do it a few days in advance. That way you avoid any last-minute billing problems.
How Secure Is My Payment Info on MyHeritage?
Security matters, especially when you’re entering card info online. MyHeritage uses strong encryption and runs on secure servers. They also comply with international standards for data protection.
But if you’re extra cautious, you might consider using a virtual card or PayPal for an added layer of safety. Totally up to you!
Can You Remove a Payment Method Entirely?
Sadly, no. You can’t entirely delete your payment info if you have an active subscription in place. MyHeritage keeps your info on file for billing purposes. That’s how they process renewals and invoices.
If you want to stop the subscription and remove payment data, first:
- Cancel your paid subscription.
- Wait for it to expire.
- Then reach out to customer support to have data removed.
Easy, right? Just make sure you’re ready to lose access to premium features if you cancel.
Switching from Free Trial to Paid? Here’s What Happens
If you signed up with a free trial using a card, that method becomes your default. Once the trial ends, MyHeritage will charge you with it unless you update it before the trial finishes.
Want to change it? Just follow the steps above. You can switch to another card or PayPal anytime during your trial.
Can You Use More Than One Payment Method?
Nope. MyHeritage only allows one active payment method at a time per subscription. If you want to replace it, just edit the current one. The old method is automatically replaced.
Final Checklist
Let’s wrap it up with a handy checklist. If you’re going to change payment info, make sure you:
- Aren’t logged out accidentally (sessions time out!)
- Are using the correct MyHeritage account
- Have an active plan to edit billing
- Save your new information after editing
Changing your payment method only takes a couple of minutes. And hey, now you know how!
Need Help? MyHeritage Has Your Back
MyHeritage offers helpful support articles and real people to chat with. If anything gets weird or confusing, don’t panic. Just:
- Check their Help Center at myheritage.com/help
- Or contact support directly through email or chat
They’ll guide you step by step if you need it.
In Conclusion
Your genealogy adventure shouldn’t be interrupted by billing issues. Whether you’re updating to a sleeker card or switching from Visa to PayPal, MyHeritage makes it super easy.
Follow the steps, double-check your info, and you’re back on track. No stress, no mysteries (well… except the ones in your family tree!).
Now go ahead—change that card and keep exploring the past!
Recent Comments